The IPARKS Claims Team has decades of experience handling the specific types of claims that IPARKS members face. The Claims Team includes attorneys highly experienced in litigation management, as well as property and casualty specialists who are skilled in investigation, evaluation and negotiation of park district claims.

The IPARKS Loss Control Team has a wealth of experience in providing customized risk control services, training and resources to members in an effort to help keep IPARKS communities safe. A dedicated IPARKS Loss Control Specialist, supported by a Loss Control Manager, delivers these resources and services to members by: conducting field inspections and consultative surveys that may result in risk control recommendations; responding to members' special requests for specific exposures and questions; advising members on risk control recommendations; assisting in development of safety programs, procedures and policies; providing training and resources to assist in training; and identifying emerging exposures to be addressed through risk management, coverage, or a combination thereof. Each resource and service is integrated into a holistic approach geared to prevent injuries, protect members' assets and reduce loss for IPARKS members.

The IPARKS Member Sales & Service Team works directly with all IPARKS members or with the member's insurance agent to ensure those members and agents are receiving the best service possible. The team processes all underwriting modifications and renewal applications throughout the year, responds to coverage inquiries and changes, and meets with every IPARKS member at least annually. They advise both members and agents on park and recreation issues as well as upcoming coverage and loss control enhancements.