Cyber Claims
In the event of a cyber incident, Members should immediately report the claim to IPARKS cyber legal specialist, McDonald Hopkins. Members may do so by calling 1-855-7-IPARKS (855-747-2757).
After contacting McDonald Hopkins through the Cyber Hotline, please submit the claim through the IPARKS cyber claim reporting portal, by clicking the following link:
File a Cyber Claim
Active Assailant Claims
In the event of a suspected Active Assailant incident, immediate reporting is essential to activate crisis response services and ensure timely claim handling.
- Call the Crisis Line Immediately
Contact Markel's crisis management consultant, Security Exchange, as soon as possible to initiate emergency response support: 1-312-500-5093
Please be prepared to provide:
- A description of the incident, including the date, time, and relevant details
- Contact information for involved parties
- Your Certificate of Coverage, if available
Timely reporting helps ensure:
- Immediate access to crisis management resources
- Prompt claim response and coordination
- Clear and consistent communication throughout the response process